Support Customer

Have a question? Please contact us using the customer support channels below.

Customer Care:

Contact Us

Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.

Nationwide DELIVERY

Auera by MS ships its jewellery Nationwide, making timeless elegance, exquisite designs, and exceptional craftsmanship easily accessible to customers around the Country.

ROUND-THE-CLOCK SUPPORT

Our dedicated Support Team is available 24/7 and ready to assist you anytime.

100% SAFE PAYMENTS

Rest assured, we have deployed strong security protocols to keep your payments fully protected with our reliable and secure system.

EASY EXCHANGE

At Auera by MS, we want you to shop with complete confidence. You can exchange your purchase within 2 days, giving you a seamless and worry-free shopping experience.